Privacy policy

Pharmacy Mart

This policy explains what personal information Pharmacy Mart collects, how we use it and the choices you have.

Information we collect

• Account and order details: name, phone number, email address and delivery address.
• Prescriptions and health-related notes you upload so that we can dispense your medicines.
• Technical data such as device, browser and pages visited, collected through cookies and analytics.

How we use it

• To process, verify, deliver and support your orders.
• To let a pharmacist check prescriptions as required for prescription medicines.
• To improve the website and, if you agree, to send you offers. You can unsubscribe at any time.

Prescriptions and health information

Prescriptions are stored privately, are not publicly accessible and are only seen by our pharmacy team. We keep them for as long as needed to fulfil your order and meet record-keeping obligations.

Sharing

We share only what is necessary with delivery partners and payment providers to complete your order. We do not sell your personal information.

Your choices

You can view and update your details from your account, or contact us at hello@pharmacymart.pk to request access to or deletion of your data, subject to legal record-keeping requirements.